Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
We will only retain personal information as long as necessary for the fulfillment of those purposes.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up to date.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorised access, disclosure, copying, use or modification.
We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
The kinds of personal information we collect and hold.
In dealing with you we may collect personal information including your name, address, date of birth, telephone numbers, email address, financial information and driver's license number.
How we collect and hold personal information.
Generally, we collect personal information directly from you when you contact or deal with us. We also collect personal information from third parties, for example finance or insurance companies providing related services to you.
We protect this information in a number of ways. It is kept in secure locations, and access to it is restricted to those who have the appropriate authorisation under our policies. Where we share the information with third parties we ensure they also have appropriate policies and security in place. When the information is no longer required, it is de-identified, deleted, or securely destroyed.
How we use and disclose personal information.
Many parts of our business handle personal information for a variety of purposes, including :
- processing employees applications;
- processing franchise applications;
- processing retail delivery advices;
- providing information or brochures on products and services as requested by current or potential clients;
- in relation to competitions and trade promotions;
- arranging for information on future products and services to be mailed to clients;
- in relation to test rides;
- undertaking research or surveys;
- to arrange for vehicle registration for outboard motors;
- in order to place orders for spare parts and merchandise, outboard motors, accessories and rigging components;
- to contact you in the event of a recall or program or any warranty matters;
- to maintain records for accounting, administrative and legal requirements;
- to provide your details to the outboard motor manufacturer for warranty purposes or to conduct customer satisfaction surveys;
We consider compliance with the privacy laws and principles highly important in servicing you as a customer of our Dealership. If you have any concerns or if you would like to lodge a complaint because you believe we have breached our privacy obligations, please contact us via phone, email or at our physical address. An appropriate member of staff will address your complaint.
Accuracy of Information
We may update, modify or delete any information contained within or accessible through our web site at any time without notice.
We do not warrant that the information contained within or accessible through our web site is accurate, without error or contains information relating to overseas models. All images, specifications, videos and comments should be verified with us before the time of purchase.
Access / Updating Your Information
We appreciate your help in keeping your details up-to-date by contacting us when such information changes. Please email us changes to your name, address, phone, email or vehicle ownership.
You have rights to access your personal information held by us subject to the provisions of the Privacy Act 1988 (Cth). If you would like to correct or update your personal information, or seek access to your information, please contact us either by phone, email or at our physical address.
If you have any comments in regard to the information contained within this page or should you want to make an enquiry regarding personal information relating to you that we may in our possession, please contact us via phone, email or at our physical address.